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Defined Inputs • Practical Outputs • Coordinated Support

Engineering Support for Electrical & Automation Projects

Engage Synergeze for a specific project stage or a coordinated service scope—from requirement definition and system selection to programming, maintenance, diagnosis, testing and recommissioning.

Discuss Your Requirement → Explore Our Services
Flexible Support Around Your Actual Need

Start with the Problem, Drawing or Project Stage You Have

Every assignment starts by establishing what information is available: drawings, BOQ, load data, equipment details, operating sequence, alarm history, site observations or an unresolved fault. This creates a defined technical starting point instead of a generic service package.

Synergeze can then support the relevant stage—engineering review, make and rating selection, automation development, panel integration, installation coordination, preventive checks, fault investigation, corrective recommendations or functional validation.

Modular Technical Engagement Review • Define • Execute • Verify
Select the Support Path You Need

Five Service Paths with Clearly Defined Scope

Each service path begins with required inputs and concludes with agreed activities, observations or deliverables—so responsibility and expectations remain clear.

01 Pre-Sales Services Convert available project inputs into a defined technical and commercial scope. 02 Post-Sales Services Coordinate installation, start-up, clarification and corrective technical action. 03 PLC Installation & Programming Turn the required machine or process sequence into an integrated control solution. 04 Preventive Maintenance Services Condition-focused inspection, testing and prioritised maintenance observations. 05 On-Site Servicing & Testing Diagnose faults, verify operation and document practical corrective actions.
Define Before You Procure

Pre-Sales Services

Use pre-sales engineering when ratings, makes, quantities, operating philosophy or interfaces are still unclear. We review the available information, identify gaps and develop a technically workable basis for quotation and execution.

Scope Includes

Application and requirement review

SLD, BOQ, load schedule and specification review

Motor, I/O and automation requirement review

Product, rating and approved-make selection

Electrical panel and automation solution concept

Technical offer, inclusions and exclusions

Budgetary or project-based proposal preparation

Interface review before execution

Discuss Pre-Sales Support →
Support the Installed System

Post-Sales Services

After supply, the focus shifts to correct installation, settings, sequence verification and issue resolution. Support can be coordinated remotely or at site according to the equipment, location and agreed responsibility.

Scope Includes

Installation guidance

Commissioning coordination

Drawing and documentation clarification

Functional checks and start-up support

Troubleshooting assistance

Corrective-action recommendations

Spare, retrofit and upgrade guidance

Basic user handover where included in scope

Discuss Post-Sales Support →
Control Logic Around the Process

PLC Installation & Programming

Automation work begins with the process sequence, I/O list, operating modes, interlocks, alarms and communication requirements. Hardware, PLC logic, HMI screens and drives are then coordinated around that functional definition.

Scope Includes

Application and sequence study

PLC hardware selection

I/O mapping

PLC logic development

Existing-program modification

HMI screen configuration

VFD parameter setting and communication

Automation panel integration

Functional testing and commissioning

Troubleshooting and retrofit support

Discuss PLC Programming →
Find Developing Issues Before Shutdown

Preventive Maintenance Services

Preventive maintenance is planned around equipment duty and condition. Inspection findings are recorded so loose connections, abnormal heating, worn mechanisms, weak insulation or control issues can be addressed before they escalate.

Scope Includes

Visual inspection and general condition review

Cleaning and connection checks

Tightness and operational checks

Breaker, contactor and mechanism inspection

Protection-device functional review

Indication and control-circuit checks

Insulation-resistance testing where applicable

Contact-resistance or operating checks where applicable

Observation report

Corrective-maintenance recommendations

Discuss Preventive Maintenance →
Evidence-Based Field Diagnosis

On-Site Servicing & Testing

Field support combines reported symptoms with visual inspection, measurements, drawings and sequence checks. The objective is to isolate the probable cause, restore safe operation where feasible and define any follow-up action.

Scope Includes

Site assessment and fault diagnosis

LT panel and automation panel servicing

ACB and VCB operating checks

Relay and protection-system testing

Power-quality equipment checks

Control-circuit troubleshooting

Component replacement guidance

Retrofit and system modification

Functional testing and recommissioning assistance

Service and observation reporting

Discuss On-Site Support →
Condition-Led Transformer Support

Transformer & OLTC Inspection, Maintenance and Testing Support

Transformer service scope is developed after reviewing rating, make, OLTC model, service history, oil condition, reported symptoms and site constraints. Activities are selected according to the observed condition—not applied as a fixed checklist.

Transformer general inspection and condition assessment

OLTC inspection, servicing and operational checks

OLTC mechanism cleaning and lubrication

Contact condition and operating-sequence checks

Motor-drive and control-circuit inspection

Limit switch, interlock and indication checks

Transformer oil filtration and dehydration

Oil sampling and testing coordination, where required

Leakage observation and gasket-condition review

Bushing, terminal and connection inspection

Insulation, protection, alarm and trip checks where applicable

Corrective recommendations, recommissioning and service reporting

OLTC Servicing

Mechanism, contacts, drive, limits, indications and operating sequence reviewed according to OLTC type, condition and available documentation.

Transformer Oil Filtration & Dehydration

Filtration or dehydration considered after reviewing oil condition, moisture risk, equipment history and the required restoration objective.

Service availability note

Final scope depends on transformer rating, OLTC design, equipment condition, test findings, safe shutdown availability, spares and site access.

Begin with Available Information

Share the Requirement, Symptom or Project Document

Send the available BOQ, SLD, equipment nameplate, fault description, photos, alarm details or desired operating sequence. Synergeze will review the information and identify the next useful technical step.

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